My Travon
Menu
Legal

Privacy Policy

Last Updated: May 2026

Reguest India Hospitality Solutions Private Limited (Brand: MyTravon)

At Reguest India Hospitality Solutions Private Limited ("MyTravon", "we", "our", or "us"), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you interact with us through our website, mobile platforms, social media, or any booking and communication channels. By using our services, making a booking, or sharing your details, you agree to the terms of this Privacy Policy.

🔒

Data Security

Secure servers, encryption, and restricted access keep your data safe.

🚫

No Selling Data

We never sell your personal information to third parties.

👁️

Transparency

You always know what data we collect and exactly why.

✋

Your Control

Access, correct, or delete your data at any time.

1. Introduction

This policy applies to all interactions with MyTravon — including our website, mobile platforms, social media channels, and any booking or communication channel.
By using our services or sharing your details, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with MyTravon:

a) Personal Information

Full name, phone number, and email address.
Address and location details.
Date of birth.
Government-issued ID (Aadhaar, PAN, Passport, etc.).
Emergency contact details.

b) Travel-Related Information

Travel preferences and booking history.
Booking details including hotels, flights, and packages.
Special requests such as meal preferences or medical needs.

c) Payment Information

Payment method details — processed securely via trusted payment gateways.
Transaction history for your bookings.
Note: We do not store sensitive card details such as CVV numbers or OTPs.

d) Technical Data

IP address, browser type, and device information collected automatically.
Website usage behaviour to help us improve your experience.

3. Purpose of Data Collection

We collect your information to:

Process and manage your travel bookings.
Provide travel services and ongoing customer support.
Send booking confirmations, trip updates, and reminders.
Customise and personalise your travel experiences.
Improve our services, offerings, and platform performance.
Comply with legal and regulatory requirements.
Prevent fraud and unauthorised activities on our platform.

4. Use of Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Experience EnhancementImprove navigation, remember preferences, and personalise your visit.
Behaviour AnalyticsUnderstand how users interact with our site to improve content and layout.
PerformanceMonitor and optimise website speed and reliability.
Relevant OffersDeliver targeted promotions and advertisements based on your interests.
You can disable cookies through your browser settings, though this may impact certain website functionalities.

5. Sharing of Information

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

a) Service Providers

Hotels, airlines, and transport vendors involved in fulfilling your booking.
Destination Management Companies (DMCs) coordinating on-ground services.
Visa processing agencies assisting with documentation.

b) Business Partners

Payment gateways for secure transaction processing.
Insurance providers where travel insurance is arranged.
Marketing and analytics partners to improve our platform and outreach.

c) Legal Authorities

Information may be disclosed when required by law, court order, or regulatory compliance obligations.

6. Data Security

We implement appropriate technical and organisational measures to safeguard your data, including:

Secure servers and SSL encryption for all data transmission.
Restricted access controls — only authorised personnel can access personal data.
Regular monitoring, system updates, and vulnerability assessments.
Despite these measures, no online system is 100% secure. Users are advised to share information responsibly.

7. Data Retention

We retain your personal data:

For as long as required to fulfil service obligations and deliver your booked travel.
To comply with legal, tax, and regulatory requirements.
For resolving disputes and enforcing agreements.
After this period, data is securely deleted or anonymised.

8. Your Rights

You have the following rights regarding your personal data:

🔍 Access

Request a copy of the personal data we hold about you.

✏️ Correction

Ask us to correct or update inaccurate information.

🗑️ Deletion

Request erasure of your data, subject to any legal obligations to retain it.

📦 Portability

Receive your data in a structured, machine-readable format where applicable.

🚫 Opt-Out

Withdraw consent for marketing communications at any time.

⏸️ Restriction

Request restriction of processing in certain circumstances.

To exercise any of these rights, contact us at info@mytravon.com.

9. Third-Party Links

Our platforms may contain links to external websites and services.
MyTravon is not responsible for the privacy practices of those external sites.
We advise users to review the privacy policy of any third-party site before sharing personal data.

10. Marketing Communications

With your consent, we may send you:

Travel offers, promotions, and discounts tailored to your interests.
Updates about new packages and destination highlights.
You can opt out at any time using the unsubscribe link in any communication, or by contacting us directly at info@mytravon.com.

11. Social Media Usage

Interactions on social media platforms are subject to their respective privacy policies.
We advise users not to share sensitive personal information publicly on any social media channel.

12. Children's Privacy

Our services are intended for individuals above 18 years of age.
We do not knowingly collect personal data from minors without verifiable parental consent.
If you believe we have inadvertently collected data from a minor, please contact us immediately at info@mytravon.com.

13. Updates to This Policy

MyTravon reserves the right to modify this Privacy Policy at any time.
Updated versions will be posted on our website with the revised date clearly indicated.
Continued use of our services after any changes constitutes your acceptance of the updated policy.

Privacy Concerns?

Reach our Data Protection Team

info@mytravon.com · MyTravon World LLP

Frequently Asked Questions

Find answers to common questions about our travel services and packages.

MyTravon offers a wide range of customized tour packages including romantic honeymoons, adventurous expeditions, group travels, and corporate trips across India and popular international destinations like Bali and Dubai.
Absolutely! We specialize in 100% customizable itineraries. You can tailor your flights, hotels, and sightseeing activities to perfectly match your preferences and budget.
No, we believe in complete transparency. Our package prices are inclusive of what is mentioned in the itinerary, and there are no hidden fees.
You can book by clicking on 'Customize Now' or 'Enquire' on any package, or by calling our customer service. Our travel experts will assist you in finalizing your booking seamlessly.
Yes, we provide end-to-end visa assistance for our international packages, ensuring a smooth and hassle-free process for your travels.
WhatsApp